Introduction
Located in Royal Oak, Michigan, Hinson Home Comfort Service has been providing service and installation in the Southeastern Michigan area, since 1945. Hinson Home Comfort Services provides a variety of heating and cooling needs: service and installation of top-notch furnaces, air conditioners, hot water tanks, humidifiers, air cleaners, generators and boilers. The company now offers the popular service of air-duct cleaning.
About Us:
Hinson Home Comfort Services is committed to top quality service and installations. For your safety, all of our employees are criminally back ground checked and drug tested. Our technicians are factory trained. For your convenience, our technicians will arrive to your home on fully stocked truck we like to call our “Warehouse on Wheels”™ the truck is stocked with over 1,000 parts that way they can do most repairs on the spot saving our customers time and money. We offer 100 % money back guarantee on all of our work.
Our History:
Hinson Heating and Cooling was started in 1945 by Harvey M Hinson in Royal Oak. John (Jack) Hinson bought the business from his dad. As the company continued to grow, John hired Richard J Frayne as his business manager to help manage and set up systems and procedures. Frayne purchased Hinson’s after John passed away suddenly at the age of 50. Currently Richard Frayne is responsible for sales and installation.
Editorial:
If you're looking for speedy, reliable service on your air conditioning unit this summer, look no further than Hinson Home Comfort Services - a local favorite since 1945.
For the past 63 years, hundreds of customers have continued to call Hinson's for all their heating and cooling needs, whether it's a new product or service on any existing system.
"We have a large, loyal following because we have always tried to make our customers our first priority," said Richard Frayne, a comfort advisor and longtime principal at Hinson's.
Frayne said the company's policy is 100 percent customer satisfaction. And if a customer is not completely satisfied with their new heating/cooling unit, a service technician will be out "in a New York second."
The factory-trained technicians strive to make service calls as quick and convenient as possible by driving their own "warehouse on wheels." Each service truck is fully stocked with hundreds of parts so that a service call does not go beyond one visit.
"We want to ensure that the technician will solve the problem at that time rather than having to come back later in the day, or the next day," Frayne added.
Hinson Home Comfort Services provides a variety of heating and cooling needs: service and installation of top-notch furnaces, air conditioners, hot water tanks, humidifiers, air cleaners, generators and boilers. The company now offers the popular service of air-duct cleaning.
Originally established in Royal Oak, the company has long provided services to homes and businesses along the Woodward corridor, and beyond. Call (248) 541-7007 to set up a consultation or service appointment.
Also, 24-hour service is available any day of the week by calling 1-800-893-2635.
Company officials offer club memberships with reduced rates for furnace and air conditioning maintenance, as well as fantastic offers throughout the year.
In fact, this spring Hinson's is offering a pre-season air conditioning tune-up for $89.95.
Another important feature of Hinson's is the trust that the customers put into the customer representatives and service technicians.
Before making any purchases, the customer will have a complete consultation to discuss product options and prices thoroughly; no pressure tactics are involved.
"We're not going to try and sell you something that you do not need, or something that you won't recover your costs," Frayne said.
And the service representatives are safe and reliable, as they have all been given background checks to ensure there is no criminal activity, as well as drug tests.
"You are invited, for a short period of time, into people's homes. So we want to be sure the customer is comfortable with that person being there," he added.
In fact, over the years, many Hinson's customers will call and ask to have the same service technician come back to their home for additional work.